Knowledge Base
Getting Started
Essential guidance for getting started with Gatehouse IT, onboarding, accessing support and using the Client Portal.
Knowledge Base
Billing & Account
Information about invoices, payments, authorised contacts, FreeAgent and managing your account.
Knowledge Base
Support & Services
Guidance for requesting support, managing users, Microsoft 365, hardware, software and your managed IT services.
Knowledge Base
Security & Trust
Practical security guidance, including suspicious emails, compromised accounts, MFA and reporting security incidents.
Knowledge Base
Web Hosting
Information about your Gatehouse IT web hosting service, domains, DNS, SSL certificates and website support.
Knowledge Base
Sales & Agreements
Clear information about contract terms, onboarding, pricing, Microsoft 365 licensing, service changes and becoming a Gatehouse IT customer.
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